Thinqloud: Empowering Wealth Management Firms using Salesforce

The wealth management landscape in India is undergoing a significant transformation, driven by rising affluence, diverse client segments, shifting demographics, and technological advancements. Wealth management firms need comprehensive solutions that address their unique challenges to thrive in this evolving landscape. Thinqloud, a seasoned Salesforce consulting partner, offers tailored solutions designed to empower wealth managers, relationship managers, and account managers and enhance client experiences.

Challenges in Indian Wealth Management

Wealth management firms in India encounter various challenges, including:

• Managing Diverse Client Segments: Catering to both retail and institutional clients with varying needs and expectations.
• Meeting Client Expectations: Providing personalized, omnichannel experiences that cater to the digital-savvy client base.
• Streamlining Customer Onboarding: Simplifying the often complex and time-consuming onboarding process.
• Talent Acquisition and Retention: Attracting and retaining skilled relationship managers and advisors.
• Operational Efficiency: Optimizing processes to reduce costs and enhance service delivery.
• Regulatory Compliance: Navigating the complex and ever-changing regulatory landscape.

Thinqloud’s Wealth Management Solutions

Thinqloud offers a range of solutions designed to address these challenges and empower wealth management firms:

• Comprehensive Wealth Management Platforms: Thinqloud has successfully implemented end-to-end wealth management platforms for leading financial institutions in India, catering to both institutional and retail clients. These platforms streamline client onboarding, automate workflows, enforce compliance with regulations, track risks, and provide personalized investment recommendations.
• Fundraising and Investment Management: Thinqloud’s solutions enable efficient fundraising, lead nurturing, due diligence, and investment management processes. They also integrate with third-party fund accounting and portfolio management software for seamless data management.
• Advisory and Family Office Solutions: Thinqloud offers tailored solutions for both high-touch and lite-touch advisors, including onboarding, task assignment, interaction management, risk profiling, model portfolios, portfolio reviews, rebalancing, fee waivers, and reporting.
• Compliance and Operations: Thinqloud’s solutions automate compliance checks, streamline document management, and ensure adherence to industry regulations. They also optimize operations through automated task creation, business dashboards, and mobile app access.

Case Study: Salesforce Implementation for Alternate Asset Management

Thinqloud partnered with a leading Investment Firm in India that provides AIF products and Advisory services to their HNI/UHNI clients to implement a Salesforce-based solution tailored to their unique needs. The implementation included:

• Vertical-wise Deal Management: Streamlined deal management processes for different asset classes.
• Dynamic Task Creation and Assignment: Automated task creation and assignment for efficient workflow management.
• Customized Approval Processes: Implemented tailored approval workflows for documents and other critical processes.
• Outlook Calendar Syncing: Integrated Salesforce with Outlook for seamless calendar management.
• Investor and Distributor Onboarding: Streamlined the onboarding process for investors and distributors.
• Deal Evaluation and Capital Call Management: Automated deal evaluation and capital call processes.
• Expense Payments and Reporting: Simplified expense management and reporting.
• Business Dashboards: Provided comprehensive dashboards for business users and heads to track key metrics.
• General Meeting/AGM Case Management: Streamlined the management of general meetings and AGMs, including voting.
• Covenant Tracking and Fund Launch: Implemented covenant tracking and fund launch processes.
• Advisor Onboarding and Fee Approvals: Streamlined advisor onboarding and fee approval processes.
• Family Account Mapping: Enabled efficient management of family accounts.

This comprehensive Salesforce implementation empowered the business to enhance operational efficiency, improve client experiences, and streamline critical processes.

Thinqloud’s Advantage

Thinqloud’s deep domain knowledge in the BFSI sector and its expertise in Salesforce implementation and automation make it a trusted partner for wealth management firms. It has a proven track record of delivering successful projects and is committed to helping its clients achieve their business goals.

Conclusion

Thinqloud’s tailored solutions provide a competitive edge in the ever-evolving landscape of wealth management. By leveraging technology, automation, and personalized service, wealth management firms can enhance client experiences, improve operational efficiency, and drive growth in the digital age.