AIF platform on Salesforce · Category I & II
From fund launch to fund exit, on one Salesforce platform.
Alternates360 orchestrates every approval, document, investor interaction and capital movement across your Alternative Investment Fund. It keeps your fund accounting engine, RTA, custodian and bank in step, and gives every stakeholder a secure portal into the same governed workflow.
Why Alternates360
Your fund deserves better than email threads and Excel trackers.
How most AIFs run today
- Fund approvals, commitments and CP/CS conditions live in inboxes and personal spreadsheets
- Drawdowns are tracked by hand and reconciled late against bank statements
- Data is re-keyed between fundraising, investment, operations and the fund administrator
- Audit trails are thin, and MIS is assembled manually at quarter end
- Investors, portfolio companies and distributors chase updates by email
With Alternates360
- Controlled stage gates and multi-level approvals, each with a complete audit trail
- One connected view of funds, investors, deals and portfolio companies
- Automatic hand-offs between teams, with records created at every step and nothing re-keyed
- Integration-ready for fund accounting, RTAs, custodians, banks, KYC and e-Sign
- Self-service portals and AI assistants that answer from live fund data
Fund categories & strategies
Investor types
Teams on the platform
Where Alternates360 fits
The system of engagement above your system of record.
Your fund accounting engine does the maths: ledgers, unit allocations, NAV and waterfalls. Alternates360 runs everything around it: the people, approvals, documents and communication before and after every ledger entry. It complements your fund administrator; it does not replace it.
Orchestrates the lifecycle
Fundraising and distributor pipelines, investor onboarding and KYC, deal approvals and CP/CS, capital call governance, vendor approvals, distributions, investor service and portals, with AI on top.
Executes the ledger
Multi-class unit accounting, called and uncalled capital, sub-ledger bookings, GST and TDS, NAV computation, hurdle and carried-interest waterfalls, and investor registry.
| Operational stage | Alternates360 (Salesforce) | Fund accounting engine |
|---|---|---|
| Fundraising & CRM | Lead and distributor pipelines, interaction logging, commitments, digital signatures | Stays independent of pre-commitment CRM cycles |
| Onboarding & KYC | Digital application, CKYC / KRA fetch, FATCA / CRS, document checklists, e-Sign | Investor master and class set-up on onboarding |
| Capital calls | Approval trail, drawdown notices, receipt tracking, defaulter management | Pro-rata allocation by class, called / uncalled ledger entries |
| Deals & investments | Deal pipeline, due diligence, CP/CS approvals, disbursement | Opens investment lots and valuation tracking |
| Fund expenses | Invoice capture, amount-based approvals, budget tracking | Sub-ledger booking, GST / TDS, NAV impact |
| NAV & reporting | Investor 360, capital account statements, approval before dispatch | NAV, expenses and closing balances synced back to Salesforce |
| Exits & distributions | Exit approvals, distribution events, payment approvals, fund closure | Waterfall modelling, hurdle rates, GP / LP performance tiers |
Many Indian fund houses appoint CAMS or KFintech (formerly Karvy) as registrar and administrator for independent verification, NSDL / CDSL connectivity and regulatory onboarding, while running an internal shadow accounting book. Alternates360 sits above both, so your teams work in one place while the RTA and the shadow book stay reconciled.
Solution architecture
Every stakeholder, every process, every system, connected.
Internal teams and external stakeholders work through one Salesforce platform. Alternates360 orchestrates the lifecycle and exchanges data with your fund accounting engine, RTA, custodian, bank and onboarding services. Pick a flow to trace it end to end.
Scroll sideways to see the full diagram.
One platform, end to end
Alternates360 manages the human workflow (approvals, documents, communication) while back-office systems execute the ledger. Data moves both ways through the integration layer, so nobody re-keys a number.
- Internal teams work in role-based Salesforce workspaces; external stakeholders use secure portals
- Every lifecycle stage runs as an approval workflow with a full audit trail
- Outbound: commitments, called and uncalled capital, deal lots, expenses and payout instructions flow to the back office
- Inbound: NAV, capital accounts, unit confirmations, KYC status and bank receipts flow back to Investor 360
The fund lifecycle
Nine governed stages, one continuous record.
Each stage hands off to the next automatically. The record created at fundraising is the same record that receives a drawdown notice, a distribution and a final capital account statement — true fund lifecycle management on Salesforce.
- Fund Manager
Fund creation & launch
A new fund moves through a multi-stage approval flow. Once launched, it opens for fundraising.
- Fundraising team
Investor registration
Register individuals (HNI, Ultra HNI) or institutions (trusts, pension funds, family offices) with the funds they are interested in.
- Fundraising team
Opportunity to onboarding
Stage-wise document checklists, with the final committed amount captured against the fund on onboarding.
PitchSoft commitmentDue diligenceDocumentationOnboarded - Investment Manager
Deal evaluation
Deals are created against a fund and taken through multi-stage approval and condition precedent / subsequent (CP/CS) flows.
- Investment Mgr · Operations
Capital call & drawdown
A capital call generates a pro-rata drawdown notice for each investor, and receipts are tracked against the fund.
- Investment Manager
Deal onboarding & holdings
On deal onboarding, the portfolio company is recorded as a holding of the fund for post-investment monitoring.
- Fund Manager
Investment & divestment
Investment runs on the fund for the deal size, and divestment runs against the fund when the portfolio company is exited.
- Operations
Distribution to investors
Exit proceeds, interest or dividends flow through the waterfall (fees, expenses, taxes, carry) to a net amount per investor, then multi-stage payment approval.
- Fund Manager · CEO
Fund exit & closure
Once every obligation, including final distributions, is met, the fund moves through an approval process to Closed.
Role workspaces
A workspace for every desk in the fund house.
Fund Managers & CEO / MD
Launch funds, approve deals, divestments and distributions, and track funds approaching target close or exit from one home dashboard.
Fundraising & Sales
Manage investor and distributor pipelines, log meetings, move opportunities from pitch to onboarded, and see forecasts of who will commit next.
Investment Managers
Run deal evaluation, CP/CS tracking and holdings, and see deals near disbursement and capital deployable in the next 30 days.
Compliance, Legal & Risk
Review KYC and documentation, issue the CP go-ahead, approve capital calls and investor reports, and rely on a complete audit trail.
Operations desk
Every rupee into and out of the fund, with its own approval route.
Capital calls
- Raise a call after the CP go-ahead, for investment or fund expenses, in full or in tranches
- Business Head approval, then Compliance Head
- Pro-rata drawdown notices reviewed by Finance and Compliance, approved by CEO / MD before dispatch
- Track receipts per notice and manage defaulting investors
Disbursements
- Disburse to investee companies by RTGS, NEFT or SWIFT once funds are received and the CP compliance certificate is verified
Distributions
- Create events from exits, coupons, interest, dividends or final wind-down
- Apply the waterfall, preview net per investor and submit for approval
Vendor payments
- Capture legal, audit, trustee, valuation and due diligence invoices singly or by bulk upload, linked to a fund or deal
- Amount-based routing, e.g. up to ₹25 lakh to the Operations Head, above that to the Fund CEO / MD
NAV & reporting
- Update NAV manually, by bulk upload or from administrator and custodian feeds, with full history
- Quarterly and annual reports and capital account statements approved before dispatch
- Investor notices with delivery and acknowledgement tracking, plus service requests to resolution
Stakeholder portals
Bring investors, investees and partners into the same workflow.
Secure Experience Cloud portals replace email attachments and follow-up calls. Each user sees only their own records and documents, on desktop or mobile.
Investor portal
For LPs: individuals, family offices and institutions
- Personal dashboard
- Commitments, capital drawn, NAV and distributions at a glance
- Onboarding & KYC
- Track stage and pending documents, complete KYC, e-Sign with Aadhaar OTP
- Drawdowns
- View notices and submit payment details: UTR, value date and mode
- Capital account & reports
- Statements, distribution history, periodic reports and notices
- New fund launches
- Explore funds open for subscription
- AI assistant
- Answers questions from the investor's own portfolio data, with smart alerts
Portfolio company portal
For investee CFOs and authorised signatories
- Investment dashboard
- The fund's investment, onboarding journey and open items
- CP / CS tracker
- Conditions they own, evidence uploads and target dates
- Document vault & e-Sign
- Upload, download and sign as an authorised signatory
- Disbursements
- Track every tranche received from the fund
- Quarterly reporting
- Submit MIS for post-investment monitoring
- AI agent
- Answers the CFO's questions from live fund and compliance data
Extended ecosystem
Partners and service providers
- Deal co-investors
- Review shared opportunities and documents, confirm participation, track commitments, drawdowns and distributions
- Distributors
- Banks, wealth managers and IFAs register leads, track their investors' onboarding and commitments, and view commission and trail statements
- Vendors & service providers
- Legal counsel, valuers, due diligence firms and administrators receive tasks, upload reports and submit invoices straight into the payment queue
- Trustees, custodians, RTAs, auditors
- Added as portal users when needed
Agentforce AI
AI that knows your funds, your investors and your pipeline.
Goal-oriented assistants and agents work on live Salesforce data. They summarise, forecast, flag risk early and recommend the next action, with a human in the loop and every action governed.
Fundraising
- Fundraising Team Assistant on pipeline, targets, KPIs and overdue tasks
- Sales & Opportunity Assistants on each investor, stage and next documents
- Interaction Summary turns meetings, calls and transcripts into decisions and next steps
- Fundraising Intelligence forecasts 15 / 30-day onboarding and quarterly commitments
- Onboarding Insight explains what is blocking each investor
Deals & capital calls
- Investment Manager Assistant briefs on deal status, risks and next action, and flags stuck deals
- Capital Call Insights highlights the call pipeline and recommends the next step at each stage
Distributions
- Operations Assistant answers questions on distribution approvals and payment progress
- Distribution Insights surfaces pending approvals and payment steps to close
Fund management
- Fund Manager Assistant on funds near target close, divestments and quarter-end actions
- Fund AI Summary of commitments, capital drawn, NAV and activity
- Divestment Assistant on price discovery, expected IRR / MOIC and pre-sale conditions
Portals
- Investor AI Assistant on commitments, drawdowns, distributions and documents
- Portfolio Company AI Agent on open CP / CS items, documents and disbursements
Security, compliance & governance
Built for the scrutiny an AIF operates under.
Role-based access
Fund Manager, Fundraising, Investment, Operations, Compliance and CEO / MD roles, each with the right view.
Multi-stage approvals
Fund launch, deals, CP/CS, capital calls, distributions, vendor payments and fund exit.
Complete audit trail
Every approval, waiver and document change, recorded and reportable.
Controlled documents
Stage-wise document sets with restricted access.
Secure portals
OTP-based two-factor sign-in, limited to each stakeholder's own records.
Implementation accelerator
Go live in weeks on a pre-built AIF foundation.
Alternates360 is an implementation-ready package, not a blank Salesforce org. It uses standard Salesforce capabilities wherever possible and custom components only where the AIF workflow needs them, so it stays upgrade-safe, secure and easy to extend as the fund house grows.
What you get
What changes for your fund
See it on your fund
Run your next capital call on Alternates360.
Walk through the full lifecycle, from fund launch to distribution, with a demo shaped around your fund structure, your administrator and your RTA.
Alternates360 by Thinqloud is built on Salesforce Financial Services Cloud, Sales Cloud, Experience Cloud and Agentforce. Third-party names are trademarks of their respective owners and indicate supported ecosystems.
